Legal

Terms of Service

Last updated: November 6, 2026  ·  Applies to: the TuneFlows website and web application (the "Service")

These Terms of Service ("Terms") govern your use of TuneFlows (the "Service"), operated by TuneFlows ("we", "us", "our"). By accessing or using the Service you agree to these Terms. If you do not agree, do not use the Service. Our Acceptable Use Policy also forms part of these Terms and sets out what you may create with the Service.

1. Eligibility

You must be at least 13 years old — or older, if the law where you live sets a higher minimum age for consenting to online services — and able to enter into a binding agreement to use the Service. By using it you confirm you meet these requirements.

2. Accounts

You are responsible for keeping your login credentials secure and for all activity under your account. Notify us immediately of any unauthorized use. We may suspend or close an account that we reasonably believe is being used to breach these Terms.

3. Use of the Service

You agree to use the Service only for lawful purposes and not to:

4. AI-Generated Content & Ownership

The Service uses third-party AI models to generate music, lyrics, cover art, sheet music, and related outputs from the prompts and inputs you provide ("Output"). All generation is subject to our Acceptable Use Policy: NSFW and adult content are strictly prohibited, and we may refuse a request, withhold Output, or remove generated material that breaches it.

As between you and us, you own the Output you create, and we claim no ownership of it. Your rights to use the Output commercially depend on your plan:

These licences are granted to the extent we are able to grant them. We pass through only the rights our upstream model providers give us, and we cannot warrant that any particular Output is unique, that it does not resemble existing material, or that no third party will assert rights over it. You are responsible for your own clearance and, where it matters to you, for obtaining legal advice before a commercial release.

5. Subscriptions, Credits & Payments

Certain features require a paid plan or credits. Prices and included allowances are described on the pricing page. A plan is prepaid for the period you buy — one month or one year — and the allowance for that period is credited when the payment is confirmed. Cryptocurrency payments are one-time transfers: nothing is charged automatically, and a plan simply lapses at the end of the paid period unless you renew it. Where a payment method does support automatic renewal, we will say so at checkout before you pay, and cancellation takes effect at the end of the current billing period. Where a subscription lapses, paid features and entitlements stop at the end of the period. Marketplace listings are not affected by a subscription lapse.

Payments are processed by third-party providers. Where we offer cryptocurrency payment, you pay at your own risk: on-chain transfers are irreversible, and we are not responsible for funds sent to an incorrect address, on the wrong network, or lost in transit. We may change pricing with reasonable notice.

Refunds, cancellations, and how to ask for one are set out in our Refund Policy, which forms part of these Terms.

6. Marketplace Listings (Peer-to-Peer Sales)

TuneFlows is a discovery and showcase platform only. All transactions, payments, and licensing agreements happen directly between the buyer and the creator. The platform does not process payments or hold funds for marketplace items.

6.1 Our role

The Marketplace is a listing board. We display tracks that a creator has chosen to list, together with the price the creator has set and the contact method the creator has chosen to publish. We are not a party to any agreement formed between a buyer and a creator, we are not an agent, reseller, broker, escrow service, or payment processor for those agreements, and we take no commission, fee, or share of any sale.

6.2 Seller terms

Listing a track on the Market is free and is not tied to any paid plan, subscription, or credit purchase. To list a track you must publish at least one contact method (a Discord handle or a professional email address), and confirm that you have the right to grant the licence you are offering — including any commercial rights needed in the Output itself. Output generated under the Free plan is licensed for personal, non-commercial use only (section 4) and must not be offered for sale. By listing a track you represent that:

The contact details you publish on a listing become publicly visible. Do not publish an address you are not willing to make public. A subscription lapse or renewal never freezes, hides, restores, or otherwise changes a listing. We may remove or freeze any listing at any time, with or without notice, including in response to a rights complaint or a suspected breach of these Terms.

6.3 Buyer terms

Unless a listing says otherwise, the default offer is a Standard Non-Exclusive Licence, which permits the buyer to use the track commercially on a non-exclusive basis with no limit on the number of licences the creator may sell. The licence is between you and the creator. We do not verify it, we do not hold or transfer the files, and we do not guarantee that a creator will deliver anything at all.

6.4 No delivery guarantee, no dispute handling

We do not verify the identity, rights, or reliability of buyers or creators, and we do not warrant that any listing, price, or licence is accurate, lawful, or available. Because we never receive your money, we cannot refund it, reverse it, or hold it back, and we will not act as a mediator or arbitrator in any disagreement between a buyer and a creator. Deal directly, take the precautions you would take in any peer-to-peer transaction, and satisfy yourself before you pay.

7. Copyright Complaints & Takedown (DMCA)

We respond to clear notices of claimed copyright infringement. If you believe material on the Service — including a Marketplace listing — infringes your copyright, send a written notice to the designated agent below containing all of the following:

Designated agent: [email protected]

If we remove material in response to a notice, we may notify the person who posted it, who may submit a counter-notice on the same channel. We may also suspend or terminate the accounts of repeat infringers. Knowingly filing a materially false notice or counter-notice can expose you to liability for damages.

8. Intellectual Property

The Service, its software, logos, and designs are owned by or licensed to us. You may not copy, modify, distribute, or create derivative works of the Service without our written permission, except for content you own.

9. Content You Upload

You retain ownership of content you submit. You grant us a licence to host, process, reproduce, and display that content solely to operate the Service — including showing a track in the community gallery or, where you have listed it, on the Marketplace.

10. Disclaimer

Except for the licences and commitments stated in these Terms, the Service is provided "as is" without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement. We do not guarantee that Output is available, accurate, uninterrupted, or free of defects, that generations will always succeed, or that any Marketplace listing will result in a sale or a delivered licence.

11. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for indirect, incidental, special, consequential, or punitive damages, or lost profits, arising from your use of the Service or from any transaction between you and another user. Our total liability shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

12. Termination

We may suspend or terminate your access if you breach these Terms or if required by law. You may stop using the Service and delete your account at any time; deleting your account removes your listings from the Marketplace.

13. Changes to These Terms

We may update these Terms from time to time. We will post the updated version here and, where required, notify you. Continued use after changes means you accept them.

14. Governing Law

These Terms are governed by the laws of the People's Republic of China, without regard to conflict-of-law rules. Any dispute arising from them shall be brought in the courts of Chengdu, Sichuan, China.

If you are a consumer, this does not remove the protection of mandatory rules in the country where you live, and you may also bring a claim in your local courts where the law allows it. Disputes about a card payment itself are handled by our payment partner as merchant of record under their own terms.

15. Contact

Questions about these Terms? Contact TuneFlows at [email protected].